correction request pertaining to past retirees.pdf
Government of India
Department of Posts
Olo The Gencral Manager(PA&F)
Dellhi Postal circle, Delhi 110054
No. GM(PA&F)/NPS-/Guidelines/ D-2173 to 21S6 To
The All GMs(PA&F)
All Directors of Accounts (Postal)
Dt. 24.02.2026 62/03) 2t
u0:ACUvation of Deactivated PRAN (Exception Case)-Submission of Documents for correction in Past RetreeseB Ref: Email received on 19.02.2026 by Protean Tech.
Madam/Sir,
I. With reference to the above cited subiect. it is intimated by CRA Protean that in the Protean CRA System architecture, once a PRAN status is changed to "Deactivated" due to superannuation, the subscriber record is migrated from the Active Database to the Exit/Withdrawal Database. The transition activates a System-level lock, thereby preventing any further online modifications. As an exception, and with Tegulatory approval, CRA has undertaken the case to activate the said PRAN to enable further requisite modifications. The instructions received from Protean Tech are reproduced as below.
2. With reference to the correction requests pertaining to past retirees, it is requested to kindly share the required supporting documents as per the specifications mentioned below:
File Format : PDF or JPEG
Maximum Size :2 MB per document
Quality: Documents must be clear, complete and legible
3. It is also requested to provide the requisite subscriber data in the below tabular format in Excel, which will enable to process the request in a faster and more efficient manner at CRA:
SI PRAN
Past
Sub
Nature Information
To be
S2 Change Change
Change
Correct Chang
Non
Retirees
Name of as available
Revis
For in DoR in DoB
in DoJ
ion in
e in
Core
correcti on
in CRA
ed
PrA
O lr
Name
Name
Field
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(ü)
(iv
(v)
List of Acceptable Supporting Documents (As Applicable: Lor hange in Date of Retirement (bok)
Appointment/Ofter Letter
Service Record
Employee ID Card
For Change in Date of Birth (DoB)
High School Mark Sheet
Passport
Aadhaar
PAN Card
Voter iD Card
Driving License
For Change in Date of Joining (Dol]:
Appointment/Offer Letter
Service Record
. Employee ID Card
For Name Correction:
Self-attested Gazette Notification (if applicable)
Self-attested copy of Marriage Certificate (if applicable) Self-attested Proof of identity (old name and new name) Proof of Bank AccOunt reflecting new name
For Non-Core Field hange
S2 Form duly filled and signed
Relevant supporting documentary proof
5. It is also requested that all documents are duly self-attested by the subscriber (where required) and verified by the concerned authority before submission to this office.
6. This issues with the approval of cormpetent authority.
Sr. Accounts Officer 27/>/5
NPS
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