23.05.2026 - Procedure for submission and processing of Children Education Allowance (CEA) claims in APT 2.0.
(i) All CEA claims shall be mandatorily submitted online through APT 2.0.
(ii) Employees shall also submit physical copies of the claim along with supporting documents to the concerned office/DDO.
(iii) The existing DoPT-prescribed format for CEA claims shall continue to be followed tor submission of physical claims.
(iv) The SOP provided by CEPT is enclosed for guidance and compliance.
No.-
PP-33/1 /2022-PAP-DOP
भारत सरकार / Government ot lndia
संचार मंत्रालय / Ministry ol
Communications
डाक विभाग / Department of
Posts
डाक भवन, संसद मार्ग ,
Dak
Bhawan, Sansad Marg,
नई दिल्ली /New Delhi-110001
Dated: 23.05.2026.
OFFICE MEMORANDUM
Subject: Procedure lor submission and processang of Children Education Allowance (CEA) claims in APT 2.0.
The undersigned is directed to say that CEPT has developed a functionality in APT 2.0 for online submission and processing of Children Education Allowance (CEA) claims, including payment functionality.
2. The matter regarding submission and processing of CEA
claims through APT 2.0 has been examined in consultation with CEPT through the
Technology Division. lt has been informed that APT 2.0 provides a digital
framework for submission, verification, approval and payment of CEA claims,
including uploading of supporting documents and system-based checks.
3. The Technology Division has also provided a Standard
Operating Procedure (SOP) for submission and processing of CEA claims through
APT 2.0.
4. lt has been decided that submission ol CEA claims
through APT 2.0 shall be mandatory. However, physical copies of claims
along with supporting documents shall also continue to be submitted for
verification and record purposes.
5.
Accordingly, the following instructions are issued:
(i) All CEA claims shall be mandatorily
submitted online through APT 2.0.
(ii) Employees shall also submit physical
copies of the claim along with supporting documents to the concerned office/DDO.
(iii) The existing DoPT-prescribed format for
CEA claims shall continue to be followed tor submission of physical claims.
(iv) The SOP provided by CEPT is enclosed for guidance and compliance.
6.This issues with the approval of the competent authority.
Encl.:
As above.
(Gurvinder
Singh)
Assistant
Director General (GDS / PCC/PAP)
To
1. All
Chief Postmasters General / Postmasters General
2. Chief
General Manager, BD Directorate / Parcel Directorate / PLI Directorate
3. Director,
RAKNPA / GM, CEPT / Directors of All PTCs
4. Addl.
Director General, Army Postal Service, R.K.Puram, New Delhi
5. All General Managers (Finance) / Directors Poslal Accounts / DAP
6. GM, CEPT for uploading the order on the lndia Post web site
7. Guard
File
Standard Operating Procedure
APT
Submission of Children Education Allowance (CEA) reimbursement claim and processing (Verification / Approval / Disbursement) in APT
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ABBREVIATIONS
| Sl. No. | Abbreviation | Description |
|---|---|---|
1 | APT | Advanced Postal Technology |
2 | SOP | Standard Operating Procedure |
3 | DDO | Drawing & Disbursing officer |
4 | DOP | Department of Posts |
Standard Operation Procedure:
| SOP No | 1 |
|---|---|
| Module | PAYROLL SYSTEM |
| Area Dated SOP Title | Employee Self Service 11-04-2026 Submission of Children Education Allowance (CEA) reimbursement claim and processing (Verification/Approval/Disbursement) in APT |
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1 Brief Introduction
This SOP summarizes the following:-
• Submission of Children Education Allowance (CEA) reimbursement claim request by the employee from Employee Self Service
• Verification of reimbursement claim request by Pay Verification Authority
• Approval of reimbursement claim request by Sanctioning Authority
• Disbursement and Accounting
• Accounting & Reports (Payroll Account Summary, Budget Block Consumption Report, Accounts Report)
2 User Login
URL: https://app.indiapost.gov.in/employeeportal
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Employee to enter the URL in any recommended web browser, enter his/her login credentials viz., Employee ID and Password and click on ‘Sign In’. After clicking on ‘Sign In’, the Employee is required to log in to the application using either (i) Authenticator App (TOTP) or (ii) Mobile OTP
3 Roles Required
Employee Self Service Role is available by default to all DOP Employees. The following roles need to be assigned through Role Management to concerned employee IDs to process the work flow.
S. No. | Role Name | Example | Remarks |
|---|---|---|---|
| 1 | Pay verification Authority | Accountant / Divisional Accountant etc. | Reimbursement claim request submitted by Employee can be Verified/Assigned |
| 2 | Approving Payment Requests | SSPOs/ADs/DDGs etc | Reimbursement claim request verified by Pay Verification Authority can be Approved / Rejected |
| 3 | Payroll DDO Supervisor / Approver | HO PM / AD etc. DDOs | Reimbursement claim sanctioned by Bill Sanctioning Authority can be Disbursed for POSB disbursals / request cheques for bank disbursals |
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4 Submission of request from Employee Self Service:
4.1. Employee to click on Employee Self Service icon
4.2. Employee to then click on “Employee Payments” card
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4.3. Then navigate to “Pay re-reimbursement” card and click on “Reimbursements” sub card
4.4. In the ensuing screen, employee to select “Children Education Allowance” from the drop-down options. Other fields “Whether spouse is employee” to be selected appropriately. In the “Select Child” drop-down, children details approved as active status from the Personnel Information System (PIS) system are auto populated, employee to select the children details by selecting check box. After children details are selected, Standard & Academic Year, Institute Name, Claim Amount, Hostel Subsidy as applicable to be entered along with Remarks.
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4.5. Employee to click on “Preview” button to view details. Employee can select any supporting document and click on “Upload” button to upload
4.6. After checking the details populated, employee to click on “Submit” button. A success message with system generated request id will be visible populated on successful submit.
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5. Verification by Verification Authority
5.1. The designated verification authority to click on Payroll System card, navigate to Verification & Approvals card and click on “Verification” subcard.
5.2. Upon clicking on “Verification” subcard, the reimbursement claim requests submitted by employees will be auto populated.
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5.3. The “Verification Authority” to click on request ID hyper link to view the auto populated details. He/she can click on “Download Attachment” button to download and view documents uploaded by employee through Employee Self Service. He/she to enter verified amount in the “Eligible” amount fields, enter remarks and click on “Verify” button.
5.4. Upon clicking on “Verify” button, a modal will be popped up showing amounts. Verification Authority to click on Yes to complete successful verification of the request.
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5.5. Upon clicking on “Yes” button, a success message along with request ID will be shown on screen confirming verification.
6. Assign request for verification
6.1. Alternatively, user can also assign the request to a different user for verification. He/she to enter remarks, enter post ID of the new designated verification authority, click on “Assign” button, verify the user details and click on “Yes” button for assigning.
6.2. Once the request is verified, the concerned verification authority can follow steps outlined in Point 5 above for verification of request.
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7. Approval by sanctioning Authority
7.1. The sanctioning authority to navigate to Payroll System Card, click on Verification & Approvals card, and click on Approvals subcard
7.2. The sanctioning authority will see list of requests pending for Approval/Rejection.
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7.3. The sanctioning authority can click on request id hyperlink to view the details
7.4. The sanctioning authority can click on “Approve” button to approve the request.
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8. Disbursement
8.1. Upon approval by the sanctioning authority, the request will be available for disbursement to the DDO for POSB disbursal / Cheque Request
8.2. The DDO to complete disbursement workflow depending on the bank account in POSB or in Other/Home banks.
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9. Reports:
9.1. Payroll Account Summary
The DDO can view Payroll Account Summary for the transaction posted. DDO to navigate to Payroll System, Drawings & Disbursements card, click on Forms subcard, select “Accounts Reports” and enter relevant dates.
9.2. Budget Block/Consumption Report
DDO to navigate to Drawings & Disbursements Card to download the report in excel format.
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9.3. Account Summary Report
DDO to navigate to Drawings & Disbursements Card to download the report in excel format.
***END OF DOCUMENT***
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